Terms & Conditions
Handy Tags Terms and Conditions
In these Terms and Conditions “we, our, us, handytags.co.uk, Handy Tags” refers to “Handy Brand UK LTD”.
ACCEPTANCE OF TERMS
Handy Tags reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement. Handy Tags have complete discretion to modify or remove any part of this site without warning or liability arising from such action.
LIMITATION OF LIABILITY
Handy Tags will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website. Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of Handy Tags, its employees or agents.
All intellectual property of Handy Tags such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Handy Tags. By using the Website you agree to respect the intellectual property rights of Handy Tags and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.
The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision. The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website. We do not guarantee uninterrupted availability of the www.handytags.co.uk Website and cannot provide any representation that using the Website will be error-free.
USE OF ARTWORK FOR PROMOTION
We may photograph your printed tags and use the photographs within our printed or online promotional marketing campaigns. We will endeavour to make sure that any trade orders do not appear within these marketing campaigns but cannot be held responsible if they are included. If you would like to exclude your order from these promotional campaigns please email [email protected] and inform us at the time of your order.
The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
GOVERNING LAW AND JURISDICTION
This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing the choice of laws.
We will do our very best to despatch your tags within 48/72 hours from approval of your proof. We will not be held responsible for any delays beyond our control, which includes and is not limited to; couriers, postal delays, stock availability and print machine malfunction. We will not accept any charges incurred for any delay with your products. All orders approved after 12 noon will automatically be scheduled into the next business working day, the 48/72 hours despatch window will start from then. Our business working days are 09.00am - 17.30pm, Monday to Friday not including Bank Holidays. All UK orders despatched from our HQ on Friday will be received on the following Monday unless an additional carriage charge was paid for a Saturday delivery.
CANCELLING YOUR ORDER
Once you have placed your order through www.handytags.co.uk, we proceed to create the artwork files suitable for printing. We also purchase and cut material specifically for your order. This process is done very quickly once your order has been placed. If you wish to cancel an order, you will incur a charge for the material cost and the time spent creating the artwork proofs from your supplied artwork. The cancellation charge will be a minimum of £15+VAT but can increase depending on order specification.
If you find that your tags are incorrect or not as the specification stated in your quotation/invoice, please return the full order to Handy Tags, Unit 6 Harbour Road Trading Est, Portishead BS20 7BL along with a letter explaining why they're not as expected. We will look at our master copies against your printed order, if we feel the error is ours then we will issue a full refund immediately or reprint your order free of charge. We cannot accept returns for spelling mistakes made on your behalf, however, if it is our mistake, we will re-run and dispatch the corrected tags free of charge. We do not issue refunds for tags delayed by postal services or other third parties beyond our control. We do not issue refunds for incorrect materials or specifications being ordered, however, we will happily look to discount a new order if you've made a mistake. Please order your tags with plenty of time to spare. We despatch all orders via a next day courier service or Royal Mail First Class postal service, if you have not received your order within five working days from approving your order, please notify us immediately. We cannot accept responsibility for missed or non-deliverable orders after this period.
If you wish to make a complaint regarding the service you have received, please write to the following address: The Manager, Handy Tags, Unit 6 Harbour Road Trading Est, Portishead BS20 7BL.